Overview

Patanjali Organic Research Institute (PORI), a division of one of India’s most recognized FMCG and wellness brands, required a scalable digital solution to overcome systemic inefficiencies in their research and production workflows. Facing rising operational complexity and compliance demands, PORI partnered with Bharuwa Solutions to implement B-ERP, an AI-powered, modular ERP system. Within the first year of implementation, PORI realized double-digit gains in operational efficiency, decision-making speed, and production throughput.

Challenges

Patanjali Organic Research Institute (PORI), a key player in organic agricultural research and production, faced significant operational challenges prior to implementing Bharuwa’s B-ERP system. Manual workflows, data silos, and lack of real-time visibility across departments created systemic inefficiencies:

• Manual Processes & Errors: Repetitive data entry and disjointed systems led to high error rates and duplicative work.
• Limited Data Visibility: Decision-makers lacked access to consolidated, real-time performance metrics.
• Delayed Approvals: Paper-based workflows slowed reporting, procurement, and approvals.
• Resource Underutilization: Inefficient cross-functional coordination hindered the optimal use of labor and materials.
• Scalability Concerns: The legacy system could not support the institute’s expanding operational needs or regulatory complexities.
• Compliance Challenges: Audit readiness and traceability were inconsistent due to fragmented data.

Solution

PORI implemented Bharuwa’s AI-powered, modular B-ERP, hosted on Oracle Cloud Infrastructure (OCI) for enterprise-grade security, speed, and scalability. The platform integrated PORI’s finance, inventory, procurement, HR, and quality control systems into a unified digital ecosystem. The implementation emphasized agility, real-time insight, and compliance.

Key Modules Implemented:

• Finance & Accounting: Enabled real-time financial tracking and automated reconciliation, improving transparency and compliance.
• Inventory Management: Delivered stock accuracy (>95%), reduced carrying costs, and ensured optimal reorder levels.
• Sales & Distribution: Enhanced the order-to-cash cycle and improved demand planning.
• Procurement & Supplier Management: Automated vendor workflows, shortening procurement cycles.
• HRM Module: Simplified payroll processes and centralized employee records.
• Reporting & Analytics: Provided cross-functional dashboards and automated insights for rapid decision-making.
• Compliance & QC: Introduced automated batch traceability and quality checks aligned with organic production standards.

Results & Outcomes

Quantifiable Performance Gains within First 12 Months:

• Compliance & Traceability: Automated batch-level tracking from raw material to delivery, enhancing audit preparedness and enabling precise recalls if needed.
• Quality Control: Integrated inspection protocols at critical control points ensured consistency and compliance with research-grade organic standards.
• Customer Satisfaction: Improved service levels due to fewer errors, better fulfilment tracking, and faster turnaround.

Implementation Journey

Deployment Speed:
The project was completed ahead of schedule, with key milestones, including configuration, UAT, and go-live, executed efficiently.

Bharuwa’s team responded rapidly to evolving scope and change requests.

Training & Change Management:
Cross-functional staff reported high satisfaction with the structured training approach. Learning materials were tailored by role and reinforced with accessible documentation and hands-on support.

“Our staff felt well-prepared to use the system from day one.” – PORI Operations Lead

Ongoing Support:
Bharuwa ensured SLA-driven ticket resolution, 24/7 assistance during critical phases, and regular optimization reviews post-deployment.

“We received proactive alerts and continuous performance suggestions.” – PORI IT Coordinator

User Adoption:
All departments transitioned smoothly, with active daily usage across finance, R&D, procurement, and production teams. Resistance was minimal due to strong stakeholder engagement and role-specific onboarding.

“The ERP has become integral to our day-to-day operations. We are a satisfied partner.” – PORI Management

Strategic Insights

• Centralized data is the backbone of agile operations, facilitating decisions, compliance, and performance monitoring.
• Modular architecture allows for phased rollouts without disrupting mission-critical processes.
• User-centric training is vital to accelerating adoption and maximizing ROI.

Conclusion

To ensure enterprise-grade performance, security, and scalability, the solution leveraged Bharuwa’s AI-powered B-ERP, hosted on Oracle Cloud Infrastructure (OCI). This robust foundation enabled seamless operations and positioned Patanjali Organic Research Institute (PORI) for long-term success.

The B-ERP deployment at PORI illustrates the transformative potential of intelligent automation and integrated data systems in a research-led, compliance-intensive environment. With Bharuwa Solutions, PORI now operates with greater efficiency, accuracy, and resilience—firmly aligned for scalable, sustainable growth.

FAQs

1. Why did Patanjali Organic Research Institute choose to implement an ERP system?
 PORI needed a centralized digital solution to address delays in operations, limited process visibility, and increasing compliance demands as the organization scaled.

2. What made B-ERP a suitable fit for PORI’s operational environment?
B-ERP offered modular deployment, strong compliance features, and cloud-based integration across departments, which aligned well with PORI’s dynamic research and production workflows.

3. How did ERP adoption impact PORI's decision-making process?
By consolidating real-time data and automating reporting, B-ERP enabled PORI's teams to make quicker, insight-driven decisions across functions such as procurement, production, and quality control.

4. What are some long-term advantages PORI can expect from this ERP implementation?
In the long run, PORI can expect improved scalability, sustained process optimization, and better readiness for audits and certifications—all supported by a secure, AI-powered digital backbone.