Introduction

Patanjali Parivahan, the logistics division of Patanjali Group, manages a large-scale fleet for FMCG distribution across India. The team was operating with manual systems that lacked real-time visibility, led to frequent delays, and made compliance tracking time-consuming. To address these issues, the company implemented B-Fleet Pulse ERP by Bharuwa Solutions. The solution provided the tools needed to improve dispatch coordination, reduce idle time, manage fuel usage, and speed up billing.---

Challenge:

Managing a fleet at scale without centralized digital oversight introduced risks and inefficiencies. Patanjali Parivahan’s operations were constrained by outdated systems that couldn’t keep pace with the organization’s supply chain demands.

Key Operational Challenges:

· No real-time visibility of fleet movement, status, or delays, resulting in uncertainty around ETAs and reactive decision-making.

· Ineffective route planning due to manual or semi-automated processes, causing increased mileage, longer transit times, and excessive fuel consumption.

· Manual dispatch coordination, which increased the scope for communication errors and delayed load assignments.

· Idle vehicle time and empty return trips due to non-optimized route and load allocation, reducing fleet efficiency.

· Paper-based documentation such as trip sheets and proof of delivery (POD), which slowed down invoicing and introduced errors.

· Lack of compliance tracking, making it difficult to monitor driver work hours, vehicle maintenance schedules, and permit renewals.

· Coordination silos between transport, dispatch, and management teams caused by lack of shared visibility and system integration.

---

Solution: Integrated Fleet Management with B-Fleet Pulse ERP

To overcome operational inertia and support its growing logistics footprint, Patanjali Parivahan deployed B-Fleet Pulse, a unified ERP system engineered for high-volume logistics and fleet-based enterprises.

Core Functional Features Delivered:

· Centralized GPS-Enabled Tracking: Real-time visibility into vehicle location, speed, and operational status via a unified dashboard.

· Integrated Dispatch Management: Digitally assigned dispatches with real-time job status updates, reducing manual coordination and improving driver communication.

· Dynamic Route Optimization: AI-driven planning for efficient routing, reducing transit time, fuel usage, and operational overhead.

· Digital Documentation: Automated generation of trip sheets and electronic Proof of Delivery (e-POD) integrated into the billing workflow, reducing paperwork errors and processing time.

· Compliance Automation: Real-time tracking of driver hours, maintenance logs, and document expirations (permits, insurance), improving regulatory adherence.

· Role-Based Access: A shared operational view through user-specific dashboards for transport, dispatch, drivers, and management, ensuring alignment.

· Automated Alerts: Configurable alerts for speeding, idling, route deviation, and delivery status helped teams proactively manage anomalies.

· User-Centric Design: Intuitive interface and mobile accessibility reduced training time and enabled better usability across departments.

Results: Measurable Gains in Efficiency, Accuracy, and Compliance

The B-Fleet Pulse implementation resulted in comprehensive operational improvements across Patanjali Parivahan’s logistics network:

· Improved Vehicle Utilization: Optimized routing and digital job allocation reduced idle time and enhanced trip frequency.

· Reduced Fuel Waste: Route optimization and better driver behavior monitoring led to more efficient fuel usage.

· Faster Billing Processes: Automated data capture enabled quicker and more accurate invoice generation, minimizing disputes and delays.

· Stronger Compliance Management: Real-time tracking of logs, permits, and maintenance schedules enhanced adherence to safety and regulatory standards.

· Improved Delivery Accuracy: Real-time visibility and routing intelligence supported better ETA management and timely deliveries.

· Streamlined Communication: A centralized platform minimized reliance on phone calls and manual updates, improving coordination and responsiveness.

· Lower Manual Workload: Staff gained time to focus on strategic tasks due to automation of repetitive processes like data entry and report generation.

· Data-Driven Decision-Making: Teams accessed real-time insights and historical reports to make informed, timely operational decisions.

· Enhanced Productivity Across Teams: A user-friendly interface, mobile access, and shared dashboards empowered teams across the dispatch, transport, and compliance functions.

Conclusion

With B-Fleet Pulse ERP in place, Patanjali Parivahan has been able to manage its fleet operations more efficiently. The system has improved trip planning, vehicle utilization, and document handling, while also supporting better coordination between teams. As a result, the logistics arm is operating with greater accuracy, faster turnaround times, and improved compliance monitoring, all within a centralized system.

FAQs

1. How did B-Fleet Pulse improve vehicle utilization for Patanjali Parivahan?

By using real-time tracking and AI-based route optimization, B-Fleet Pulse reduced idle time, ensured better load allocation, and increased the number of trips per vehicle.

2. Was the system difficult for teams to adopt across departments?

No. The platform offers a user-friendly interface with mobile accessibility and role-based dashboards, which made adoption easier across transport, dispatch, and compliance teams.

3. How does B-Fleet Pulse handle compliance and regulatory needs?

It automates permit tracking, driver log hours, and vehicle maintenance schedules, ensuring all compliance requirements are met with timely alerts and recordkeeping.

4. What was the biggest operational improvement after implementation?

Faster, more accurate billing stood out as one of the top gains—automated data capture and digital documentation significantly reduced processing time and disputes.